Patient feedback, good and bad, is always very welcome and the practice encourages patients and their families to engage with us about the service we provide. It is an important part of how we improve services for the future. We clearly recognise the role social media plays in allowing patients to voice their opinion, however, we ask that wherever possible, patients contact us directly if they are unhappy, so we can work with them to resolve the issues. If people wish to post comments on social media about the practice, we do ask them to be respectful and in particular not write anything which is abusive or derogatory about King’s Surgery or individual members of staff.
The Practice reserves the right to take appropriate action, against any registered patient found posting derogatory comments concerning King’s Surgery or practice staff on social media
We ask patients and their families to support us in growing positive practice patient communication and relationships, in what has been difficult times.
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