We try to keep our GP appointments for patients with more serious health problems.
Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse might be appropriate. They can help you with a wide range of medical problems.
Our receptionists can help you decide which is the right person for you to see.
Patients have the right to express a preference for a consultation by a particular clinician, however there will be instances where the clinician may not be available or does not perform the particular service you require.
When to attend the Emergency Department (A&E)
You should attend the A&E or call 999 for serious or life-threatening conditions, such as:
- Loss of consciousness.
- Acute confused state and fits that are not stopping.
- Persistent, severe chest pain or a suspected stroke.
- Severe breathing difficulties.
- Heavy blood loss or severe bleeding.
- Serious trauma injuries (e.g., from a car crash).
- Major fractures or severe burns.
Alternatives for Non-Emergencies
For minor illnesses and injuries, there are several alternative NHS services that are better suited to provide the care you need quickly and efficiently.
- NHS 111: If you have an urgent medical problem but are not sure what to do, visit 111.nhs.uk or call 111. They can provide guidance, assess your symptoms, and direct you to the right service. In an emergency, dial 999.
- Pharmacists: Your local pharmacist can offer advice and over-the-counter treatments for common ailments like colds, sore throats, headaches, upset stomachs, aches, and pains. Some can even provide treatment for conditions like urinary tract infections (UTIs) in women aged 16-65.
- GP Surgery: For non-urgent medical concerns, you should contact your General Practitioner (GP) for an appointment.
- Minor Injury Units (MIUs): These centres treat a range of minor injuries like sprains, strains, suspected fractures, bites, cuts, scalds, and other non-emergency conditions. Waiting times are often much shorter than in A&E.
Using the appropriate service helps keep emergency departments free for those with critical health conditions, ensuring everyone receives the right care, in the right place, at the right time.
