Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access activity
Please find the latest practice activity data report below:= August 2023 monthly activity report Summary of data: Total number of calls to the surgery: 4,227 Number of items issued via...
Access to medical records
The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with...
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know...
Change of name and or address
Please complete this form to notify us of a change of name and or address.
Complaints and compliments
If you have a concern about the service you have received from the doctors or any of the staff working in this practice, please let us know. We operate a...
Failure to attend appointment
What happens if I’m late for my appointment? Each patient is allocated 10 minutes per appointment. If you arrive late but were to be seen this would be unfair on...
How to register
You can register by completing forms available from reception. PATIENT REGISTRATION LETTER You will be requested to complete a Health questionnaire and arrange an appointment to see the Practice Nurse...
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...
Practice boundary
The Practice area Includes Port Talbot, Baglan, Taibach, and Cwmavon Road. The outer boundaries of the area extend from Briton Ferry Roundabout at one end, to Taibach Rugby Club, Taibach,...
Updating your details
If you change your name, address or telephone number, please let our receptionists know by visiting the reception and complete the change of address form. Alternatively you can complete the...
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...
Date published: 8th October, 2014
Date last updated: 15th November, 2014