Total number of telephone calls to surgery: 3,763
Number of telephone calls answered within two minutes: 2,130
Number of telephone calls abandoned: 236
Repeat prescriptions – Items issued by prescription: 19,442
Referrals made: 114
Fit notes issued: 272
Administrative communications issued (letters/email): 1,741
Text messages sent and received: 3
Total digital requests submitted to the practice: 302
Appointments Total: 771
Appointments Seen: 715
Appointments where the patient did not attend (DNAs): 56
