Total number of telephone calls to surgery: 3,320
Number of telephone calls answered within two minutes: 2,103
Number of telephone calls abandoned: 142
Repeat prescriptions – Items issued by prescription: 19,790 *please note image below is incorrect*
Referrals made: 436
Fit notes issued: 132
Administrative communications issued (letters/email): 2,190
Text messages sent and received: 7
Total digital requests submitted to the practice: 187
Appointments Total: 3,310
Appointments Seen: 3,191
Appointments where the patient did not attend (DNAs): 119
